Terms and Conditions
1. Introduction
Welcome to DukanIndia. By using our website www.dukanindia.in (“Site”), you agree to be bound by the following terms and conditions (“Terms”). Please read them carefully before using the Site. If you do not agree with any of these Terms, you are prohibited from using or accessing this Site.
2. Eligibility
You must be at least 18 years old to use this Site. By using the Site, you represent and warrant that you meet the eligibility requirements and have the legal capacity to enter into a binding contract.
3. Account Registration
To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
4. Orders and Payment
4.1 Order Acceptance
All orders placed through the Site are subject to acceptance by DukanIndia. We reserve the right to refuse or cancel any order for any reason, including availability, errors in the product description, or pricing errors.
4.2 Payment Methods
We accept various payment methods as indicated on the Site. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanisms) at the prices in effect when such charges are incurred.
4.3 Pricing and Availability
Prices and availability of products are subject to change without notice. Errors in product pricing or descriptions will be corrected upon discovery. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions.
5. Shipping and Delivery
5.1 Shipping
We ship products to various locations as specified on the Site. Shipping costs, delivery times, and related terms are detailed during the checkout process.
5.2 Delivery
Delivery times provided are estimates and not guarantees. DukanIndia is not responsible for delays caused by the courier service or other circumstances beyond our control.
6. Returns and Refunds
6.1 Returns
We offer returns in accordance with our Return Policy, which is available on the Site. Products must be returned in their original condition, with all tags attached, and in the original packaging.
6.2 Refunds
Refunds will be issued in the original form of payment within a specified period after receiving the returned products. Shipping fees are non-refundable unless the return is due to our error.
7. Intellectual Property
All content, logos, trademarks, and other intellectual property displayed on the Site are the property of DukanIndia or its licensors. You are not permitted to use any of the intellectual property without our prior written consent.
8. User Conduct
You agree not to use the Site for any unlawful purpose or in any way that could harm the Site, its users, or any third party. You are prohibited from engaging in any activity that interferes with the Site’s operations or compromises its security.
9. Limitation of Liability
To the fullest extent permitted by law, DukanIndia will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising out of or related to your use of the Site or the products purchased through the Site.
10. Indemnification
You agree to indemnify and hold harmless DukanIndia, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of the Site.
11. Changes to the Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.
12. Governing Law
These Terms and any disputes arising out of or relating to these Terms or the Site will be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.